Communication in Healthcare

“To be human is to communicate” (Moss, 2008, p.1).

A poignant but comprehensible statement explored and developed continuously in our society today. May it be via technological advances or new applications of theories, communication and its significance is imminent. A concept which of late has been portrayed via our second KSPPD module.
Thus far I have ignorantly disregarded the importance of external factors in consideration of healthcare. A new-found understanding that this module has provided me with.

I have therefore chosen to utilize the Johns model (1994) to reflect upon how my understanding of healthcare has been impacted from a patient‘s point of view.

Save your time - order a paper!

Get your paper written from scratch within the tight deadline. Our service is a reliable solution to all your troubles. Place an order on any task and we will take care of it. You won’t have to worry about the quality and deadlines

Order Paper Now

My personal, “outstanding” experience took place when I was fifteen years old. I was admitted to hospital to undergo investigations citing a probable appendectomy. I remember indisputably the health care professional (HCP) that was responsible for my initial care that day. Primarily how he confirmed that I would in fact be admitted for an appendectomy.
Having been sent to the accident and emergency (A&E) department I was in a fast paced environment. An aspect I felt impacted the seemingly initial abrupt way in which I was communicated with.
In what felt a blur the HCP had examined me, discussed my signs and symptoms with my parents and had left to further consult with a colleague. On returning he confirmed that I would be admitted to hospital to have the operation. Briefly explaining what would happen next before leaving again to gather documentation.
During the duration of time he had left I began to feel scared and anxious about what would lie ahead. I could feel myself getting distressed, an emotion I tried to hide unsuccessfully. And hence when the …

… middle of paper …

…OR, R.T., 2014. Therapeutic relationship and client collboration. In: B.A. BOYT SCHELL, G. GILLEN and M.E. SCAFFA, eds.. Willard and Spackman’s occupational therapy. 12th edn. Philadelphia: Lippincott Williams and Wilkins.

NORTHOUSE, L.L. and NORTHOUSE, P.G., 1998. Health Communication: Strategies for Health Professionals. 3rd ed. Stamford: Prentice Hall.