quality indicators and quality improvement

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1. Discuss the factors that led to the creation of total quality management (TQM) and share the benefits of total quality management (TQM)

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2. Select one element of the federal regulatory code for long­term health care facilities. Summarize this element and discus why you will focus on this element. http://www.ecfr.gov/cgi-bin/text-idx?c=ecfr&tpl=/ecfrbrowse/Title42/42cfr483_main_02.tpl